Updated on: 30th August 2019
This Privacy Policy discusses how we, M2Doc Technologies LLP, collect, use, process, and disclose your information, including organisation and personal information, in relation to your access to and use of the M2Doc web and mobile applications, its cloud server and related services (“M2Doc platform”).
We ask for and collect the following type of information when you use the M2Doc platform. Without it, we may not be able to provide you with our services.
- Account Information
When you create an account on the M2Doc platform, you voluntarily provide your organisation and/or personal information to allow us to provide you with a more personalized experience on the M2Doc platform. We will not use your personal/organisational information for any other purpose without your consent.
- Device Information
Devices connected to internet can only communicate with M2Doc platform. With your consent, using internet services if your device synchronises with the M2Doc platform, data recorded on your device is transferred from your device to our databases. This allows you to access all your current and historical data. Information and data of the devices which are bought from M2Doc and put in private network is never collected by us. Data security of the devices which are in private network solely remains with the owner of the devices.
- Cookie Data
When you visit our website, we use cookies to help us remember your settings and preferences to provide you with a more seamless experience on the M2Doc website. We also use third party analytics tools to track and measure site usage. This allows us to continue producing engaging content, improve the M2Doc Platform based on our understanding of your usage.
How We Use Information
We use, store, and process the information we collect for the following purposes:
- Provide, Maintain, and Improve the M2Doc platform
We use the information we collect to allow you to access and personalize the M2Doc platform, to measure your current and historical data, and to provide customer support; to aggregate and anonymize data for industry and market analysis, geographic profiling, marketing and advertising, and other business purposes; and to improve the M2Doc platform to troubleshoot and protect against errors, perform analytics, conduct research, and develop new features.
We use cookies to provide you with a convenient user experience on our website as discussed in the Cookie Data subsection.
The information and data are processed and stored in our operating offices, databases, and servers located around the world as discussed in the Data Transfers section.
- Promote Safety and Security
We use the information we collect to verify and authenticate information you have provided, detect and prevent fraud, spam, abuse, security incidents, and other harmful activity, respond to legal requests or claims, conduct audits and risk assessments, and enforce our terms and policies.
- Communication with you
We use the information we collect to respond to your emails, and to send you service messages, updates, security alerts, and account notification when you log on to your M2Doc account and use the M2Doc platform.
How Information is Shared
We may preserve and disclose information to law enforcement agencies and government agencies only if we believe that disclosure is reasonably necessary to comply with a law, regulation, or legal request to assert legal rights or defend against legal claims; to prevent, detect, investigate, or otherwise address illegal activity, fraud, abuse, violations of our terms, or threats to security to the M2Doc platform, or of any person.
We may also share aggregated and anonymized information for industry and market analysis, geographic profiling, marketing and advertising, and other business purposes.
How Long Personal Information is Stored?
We store your personal information only so long as we need it to provide our services and to fulfil the purposes described in this Privacy Policy. When you have requested us to delete your M2Doc account and there is no need for us to keep it to comply with legal or regulatory obligations, we will remove your personal information from our databases and back-up and archiving systems.
Your Rights
The M2Doc account you voluntarily created allows you to access, modify, control, and delete your organisation and personal information.
- Accessing and Modifying Your Organisation and Personal Information and Data
By logging into your account, you can access and modify your organisation and personal information, such as your / organisation name, e-mail, password, and time zone.
You may access and view all your Device Information on the M2Doc platform. If you are registered for Special services, you may also access and view it on the M2Doc web application.
- Deleting Your organisation and Personal Information
You can delete your M2Doc account at any time. We will delete your Account Information from our servers and back-up and archiving systems as discussed in the How Long Personal Information is Stored section.
Data Security
We keep your data safe from unauthorized access, loss, destruction, or alteration by constantly updating administrative, technical, and physical security measures. We use encryption to safeguard your information.
However, no method of Internet transmission or electronic storage is 100% secure or error-free, so it is not possible to guarantee absolute security. You must protect against unauthorized access to your password and to your computer, and be sure to sign off when finished using a shared computer. If you have reason to believe that your interaction with us is no longer secure (e.g., if you feel that the security of any account you might have with us has been compromised), please immediately notify us by email at contact@m2doc.com
Where we have given you or you have chosen a password which enables you to access certain portions of our websites, you are responsible for keeping this password confidential. You should not share your password with anyone.
If you have any security-related concerns, please contact us at contact@m2doc.com
Changes to the Privacy Policy
We may change the Privacy Policy from time to time. Any changes shall be posted on this page. We shall notify you of any material changes to this Policy and give you an opportunity to review and comment on any revisions before deciding if you would like to continue using the M2Doc platform. We will let you know of any material changes via an alert on the M2Doc platform or email to the email address associated with your M2Doc account.
Contact Us
If you have questions about this Privacy Policy, or about our use of your information, please contact us at contact@m2doc.com